My car needs some exhaust work. My local mechanic priced it out based on all new parts. The Midas muffler guy priced it out based on reusing some of the exhaust part.
My question is, if he starts working on the car and figures out he can’t reuse those parts is he obligated to still fix the car for the price quoted. Or is he allowed to put in new parts and adjust the final cost as needed?
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I’ve used Midas before and I was impressed with their honesty and thoroughness. I know each Midas Shop has differences but they seem to operate to a high standard. They weren’t the cheapest estimate, but they repaired thoroughly and quickly.
While my auto was being repaired; I saw/heard one of the mechanics explain in great detail his findings on a recently inspected auto for a woman. He spent over 20 minutes explaining his findings, repair options, time and costs involved, etc.; only to have the woman say, "you have to call my husband and tell him that!" And the mechanic did just that.
Just some experience with Midas.-JT
If in the course of repairing your vehicle he discoverers that a part is not serviceable, then it is his obligation to notify you the owner with a revised estimate. At that time it is up to you to allow the revised estimate or not.
No, he’s obligated to tell you and get your permission to keep working on it if he finds additional work is necessary. There’s usually something in the fine print that says "I request to be notified if the work completed will exceed the estimate by more than 10%" and a box to be checked next to it.
But, if the midas guy has actually had the car on the lift there’s no reason he shouldn’t be able to be fairly certain about what parts he can reuse and what parts he cannot. In fact, it would be very strange to replace an entire exhaust system at once (unless you’re doing a performance upgrade) just because one part failed.
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